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These are the instructions on obtaining the application ID for a Microsoft Dynamics CRM instance, required for creating a Microsoft Dynamics CRM connection.

Obtaining the Application ID

Follow these steps to obtain the application ID for a Microsoft Dynamics CRM instance:

  1. From the Microsoft Dynamics CRM instance landing page, click the Dynamics 365 — custom card:

    Microsoft Dynamics CRM Landing Page

  2. Click the App Launcher icon in the upper left corner:

    Microsoft Dynamics CRM Apps Launcher

  3. From the app launcher, click Admin.

  4. In the menu under Admin centers click Azure Active Directory:

    Microsoft Dynamics CRM Admin Center

  5. In the Azure Active Directory dashboard menu, click Azure Active Directory:

    Microsoft Dynamics CRM Azure AD

  6. An additional menu will display. From the Manage section of the menu click App registrations:

    Microsoft Dynamics CRM App registrations

  7. On the App registrations page, click New registration:

    Microsoft Dynamics CRM New registration

  8. On the Register an application screen, specify the initial details of the application:

    Microsoft Dynamics CRM Register an application

    • Enter a Name. For example, ConnectCRM.

    • Under Supported account types, select the appropriate option for your situation.

  9. After clicking Register, click Manifest under the Manage category on the left. Ensure that allowPublicClient is set to true and click Save:

    Microsoft Dynamics CRM Manage Manifest

  10. Click API permissions under the Manage category on the left. Under Configured permissions click Add a permission:

    Microsoft Dynamics CRM Add a Permission

  11. On the Request API permissions screen, select Dynamics CRM:

    Microsoft Dynamics CRM Select Dynamics CRM

  12. The Permission section is displayed. Within it, select the user_impersonation permission and then click Add permissions.

  13. You are returned to the API permissions screen for the application. Under Configured permissions, click Grant admin consent for <Directory>:

    Microsoft Dynamics CRM Grant Admin Consent

  14. Acknowledge the dialog to grant consent for the directory:

    Microsoft Dynamics CRM Acknowledgement

  15. Under Configured permissions the Status column will show that consent has been granted for each added permission:

    Microsoft Dynamics CRM Status

  16. On the Overview screen, the Application (client) ID is displayed. Retain this for later use, as it will be required when configuring a Microsoft Dynamics CRM connection:

    Microsoft Dynamics CRM Status

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