Each Harmony organization has an associated organization ID. We recommend providing your organization ID when you contact support.
To find your Harmony organization ID, first log in to the Harmony Portal. After you have logged in, the selected organization is displayed in the top right, to the left of the Help menu. The organization name is listed first, followed by the organization ID in parentheses. In this example, the organization name is JB Example Inc., and the organization ID is 500131:
If you are a member of multiple organizations, you can use the dropdown to see the names and IDs of any other organizations of which you are a member. Click any organization to switch the selected organization within the Harmony Portal: