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Summary

The Jitterbit Harmony PagerDuty Connector establishes access to PagerDuty.

The connector provides an interface for creating a PagerDuty connection, the foundation used for generating instances of PagerDuty activities. These activities, once configured, interact with PagerDuty through the connection.

The PagerDuty connector is accessed from the design component palette's Connectivity tab (see Connectors in Design Component Palette).

Connector Overview

This connector is used to first configure a PagerDuty connection. Activity types associated with that connection are then used to create instances of activities that are intended to be used as sources (providing data) or targets (receiving data) in an operation.

Together, a specific PagerDuty connection and its activities are referred to as a PagerDuty endpoint:

PagerDuty activity types

  • Get Incident: Retrieves an incident in PagerDuty and is intended to be used as a source in an operation.

  • Create Incident: Creates an incident in PagerDuty and is intended to be used as a target in an operation.

  • Update Incident: Updates an incident in PagerDuty and is intended to be used as a target in an operation.

  • Create Note: Adds a note to an incident in PagerDuty and is intended to be used as a target in an operation.

  • Manage Incidents: Acknowledges, resolves, escalates, or reassigns one or more incidents in Pagerduty and is intended to be used as a target in an operation.

  • List Incident: Retrieves a list of incidents from PagerDuty and is intended to be used as a source in an operation.

  • Create Status Update: Creates a status update for incidents in PagerDuty and is intended to be used as a target in an operation.

  • Snooze Incident: Prevents notifications for an incident in PagerDuty and is intended to be used as a target in an operation.

Prerequisites and Supported API Versions

The PagerDuty connector requires the use of an agent version 10.1 or later. These agent versions automatically download the latest version of the connector when required.

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